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HOMELARGE GEM TREESSMALL GEM TREESABOUT THE COMPANYQUESTIONSGEM TREE SUPPLIESLINKSMINERALS AND ROCKSSHIPPING

Welcome To The Crystal Forest
...... SHIPPING ......INFORMATION

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TREE ORDERS

To place a tree order- For Custom tree orders go to the Customize your own tree page and pick out your stones, wire and base and then hit the order icon at the bottom of the page.

To order a stock tree go the Small / Extra Small Gem tree page or the
Large and Medium Gem tree page.

If you still have a question you may contact me directly by phone (828) 287-3374 or by email- thecrystalforest@juno.com


# On Medium and Large Custom trees.
Once agreement has been met on price, size, and your stone section you will get two invoices/Bill.
One Invoice will be for the tree that will have to be paid before I can begin on the
Gem tree and the other one will be for shipping once I am done with the tree.


SHIPPING COMPANYS

Most all items sold through this web site are shipped via Priority Mail- delivery within the continental U.S. is 2 days.

Delivery to Europe is approximately 3-5 days


On Gem tree supplies we use the via Priority Mail Flat rate boxes
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Small flat rate boxes ---5-3/8” x 8-5/8” x 1-5/8”--$5.00

Regular Flat-Rate Boxes-- 11" X 8.5" X 5.5"--$10.50

Large Flat-Rate Box ---12” x 12” x 5-1/2” --$14.00

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If I find the USPS is too high for shipping I also use FedEx Ground. Which lately has been cheaper to send the bigger trees out with them. Delivery within the continental U.S. is 4 business days


SHIPPING COST

Every package is sent fully insured. Each item is packed and sent in a durable cardboard box made for shipping such items

The purchaser pays the Accrual shipping costs plus fees in addition to postage. Please read below for
these charges. Shipping and insurance costs are based on weight and value.
The purchaser will receive an email confirmation of your order. At that time the shipping costs will be stated
and your order with be processed as indicated on the order form.

Fees in addition to postage cost

Insurance-

Handling to cover packing matieral
$3.00 Large trees
$2.00 Small trees
$1.00 Extra small trees


Sales tax 7 % for North Carolina residents


HOW ARE THE TREES PACKED FOR SHIPPING.

Our first step is to tie the tree to a piece of cardboard.


Our second step is to glue the cardboard to the bottom of the shipping box.

Then I place a piece of tissue paper over the top of tree and styrofoam peanuts are packed around the tree. After this it is ready to be taped and shipped.


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Mineral Speciems Orders

All original labels or historic matter, if available, are included with each item.
Each item is individually wrapped and
sent in durable cardboard boxes made for shipping such items

International packages under 3lbs. will be shipped airmail, fully insured with full value declared on the package.
#International customers may request the package be sent uninsured with the contents labeled
"Geologic samples for
scientific study. No commercial value".
#International customers must request this at the time of shipping and assume all risk
for loss or damage with this arrangement.

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PAYMENT

*Money Order or Check.*
On Checks- they will have to clear my bank before orders are sent. If the check bounces you will be responsible to pay the NSF fees for a bounced check,
Payment must be in U.S. Dollars only,

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*Visa or Master Card.*
SECURE AND SAFE ONLINE PAYMENT!
Your credit card will be processed though our secure server.
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*PAY-PAL*


Seller Reputation: (41) Verified Buyers
Account Status: Verified
Account Type: US Business
Account Creation Date: Jan. 2, 2001
PayPal Member For: 7 years 2 months 9 days
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the Community that a user has complied with Community security measures.

Privacy Policy:

Your privacy is of the utmost importance. No personal information will ever be given out or sold
to any party.

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GUESTBOOK

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Remember when signing the guess-book to hit preview

CREDIT CARDS ~ CHECKS
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